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Accounts getting locked out repeatedly

I implemented an "Account locked out" policy on my domain. I set it to 3 tries but most user accounts still get locked out even after unlocking them. I disabled the policy but my domain admin account (I'm the enterprise administrator) still gets locked out time and again! What could be causing this, and how can I stop this?

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This sounds like you have a DNS problem. I know, I know -- how can this possibly be a DNS issue, you ask? I submit that perhaps not all of your Domain Controllers are receiving the updated domain policy. Hence, they are retaining some other policy you set. So, my advice? Make one DNS server the authoritative source and have all Domain Controllers (temporarily) use that DNS server for resolution. Hopefully, the latest policy will take affect, and you'll be updated.

This was first published in May 2004

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