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I'm getting constant SMS_INBOX_MANAGER_ASSISTANT errors with message IDs of 578, 580 and 1020. I'm running SMS 2.0 SP5 and there are about 500 clients.

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The SMS_INBOX_MANAGER_ASSISTANT moves files from inboxes from client access points (CAP) to SMS site server inboxes. So it sounds like there may be issues either accessing the CAP (which would be an account issue) or moving the files. Look in the Inboxast.log on the site server. There should be information contained in the log file that will help you better identify the situation.

This was first published in July 2004

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