Enterprise Server Strategies for the CIOSeveral people within our company are constantly unable to retrieve documents: ERROR MESSAGE - document name or path is not valid. I have tried these suggestions:
*Check the file permissions for the document or drive.
*Use the file open dialog box to locate the document.
When I try these, it just lists the path name to the document.
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Well, it is often difficult to troubleshoot problems of this manner through messages; however, I did find an article that may help:
PSS ID Number: Q224016 Article last modified on 03-01-2001 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 2000 ------------------------------------------------------------------------------- ERROR MESSAGE ============= When you open or save a document in Word, you may receive the following error message: The document name or path is not valid. Try these suggestions: * Check the file permissions for the document or drive. * Use the File Open dialog box to locate the document. (pathfilename) NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address: http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled. CAUSE ===== This error message occurs for one of the following reasons. See the "Things to Try" section for the resolution that applies to your situation: You opened a Word 2000 frames document in an earlier version of Word. You opened or saved a document management system (DMS) file in Word. WHAT TO TRY =========== YOU ARE ATTEMPTING TO OPEN A FILE THAT IS LISTED IN THE MRU LIST ON THE FILE MENU. You receive this error message if you are trying to open a document from the Most Recently Used files (MRU) list, and the name or location of the document changed since you last opened it. To open your document, follow these steps: 1. On the File menu, click Open. 2. Click to select your document. 3. Click Open. A WORD 2000 FRAMES DOCUMENT WAS OPENED IN AN EARLIER VERSION OF WORD. In a Word 2000 document, a frame page was added and then deleted before the document was saved. Even though the frame page was deleted from the Word document before the file was saved, the frame page was not actually removed but was saved as the active document with the file name you intended to give to the original Word 2000 document. For additional information on this cause for the error message, click the article number below to view the article in the Microsoft Knowledge Base: Q210041 WD2000: ErrMsg: Opening Word 2000 Document in Earlier Version YOU OPENED OR SAVED A DOCUMENT MANAGEMENT SYSTEM (DMS) FILE IN WORD. When you open or save a document management system (DMS) file in Word, the error message described earlier in this article may appear. For additional information on this cause of the error message, click the article number below to view the article in the Microsoft Knowledge Base: Q166865 WD97: 'Invalid Document ID' Opening/Saving Document Additional query words: OFF2000 ====================================================================== Keywords : kbdta Technology : kbWordSearch Version : : Issue type : kbinfo ============================================================================= Copyright Microsoft Corporation 2001.
This was first published in June 2001
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