Q

Error message during Win98SE to WinXP upgrade

While upgrading to WinXP from Win98SE, I am getting the error message: "fatal error at 0028:c02a61cd in VxD IFSMGR (04) + 000078E1." Is there a remedy for this? How do I do it and how do I get there? Thanks.
All the documentation I can find on that error claims that it only appears in Windows 98 -- which obviously is a problem since you've upgraded to Windows XP. This probably means that a driver or system file from Windows 98 was retained and is being used (or attempted to be used) by Windows XP. The only solution I can offer is to perform a backup of your Files and Settings using the Windows XP Files and Settings Wizard. Then perform a fresh clean install instead of an upgrade (this may involve deleting the partition and starting over). Once Windows XP is re-installed, you can restore your Files and Settings.

This may not result in exactly the upgraded system you wanted, but it will guarantee that you will not have legacy drivers and system files.

This was first published in April 2002

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