Q

Getting knocked off the server after installing Win XP Pro

We are a small network on a domain using Windows 2000 on all computers, even the server. I purchased a new Dell computer and installed Win XP Pro. Since doing that I am knocked off the server daily. If I am in Word and want to access a document on the server I receive the following error: "An error occurred while reconnecting M: to \GslcpdcServer Microsoft Windows Network: The local device name is already in use. This connection has not been restored."

If I reboot I restore the connections. If I try to access the server through "My Computer" I receive the following error message: "Connect to Gslcpdc." and a request for a user name. When I attempted to use my Windows logon name the following error appeared: "Logon unsuccessful: The user name you typed is the same as the user name you logged in with. That user name has already bee tried. A domain controller cannot be found to verify...

that user name." Again, if I reboot I am reconnected to the server. Can you help?

Check the name resolution for your clients and servers – be sure that there aren't any conflicting records either in the WINS or DNS. If you have a HOSTS or LMHOSTS file, be sure that it is consistent with the machine names that are in use on your network. You should also look at any persistent drive mappings on the XP client, in case they conflict with any login scripts that are attempting to map the same drive letter.
This was first published in March 2004

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