On our Exchange Server, users are receiving "Subject: Symantec Mail Security detected that you sent a message with an unscanable attachment or body (SYM:10303815050676881977)." I went to the server to check the Symantec Mail Security logs and see all from 3/4 only and one from 3/5 saying "Started Scan: Nightly" -- nothing else. I tried to do a manual scan on only 1 mailbox but it never finishes and says Scan State: Interrupted. Any ideas on why scan will not complete or logs being written? Also how can I stop the continuous e-mail to these users? It seems to have problems with only certain attachments.
You can disable notifications in Symantec Mail Server in the SMS administration console. Go to the Configuration tab of your server group and click on "Notifications/Alerts Settings." You can configure the behavior of notifications to administrators, recipients of infected emails, and senders of infected emails. I tend to turn off most of these notifications, especially to senders since the FROM: header is usually spoofed in virus-infected emails.
Dig deeper on Windows Server and Network Security
Active Directory expert Laura E. Hunter offers some advice for changing the IP addresses of domain controllers.continue reading
An admin needs to grant user access rights for those needing to traverse directory trees. Our server management expert explains how to use Group ...continue reading
A Windows administrator moving from Windows Server 2003 to Windows Server 2003 R2 wants to perform a restore of a previous server to a new one ...continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.