Ask the Expert

How can I allow users to access the C: drive in order to scan?

I have been trying to resolve this issue but can't: I am running Windows 2000 Pro and Advanced Server in our high school. I have the students locked down so users cannot right click, etc. I recently hooked up a HPScanjet5300c scanner to a local machine using a USB cable. As an admin I can scan with no problem. Teachers (who have little restrictions) can use the scanner as well. Students will get a message that the scanning destination cannot be found and reinstall the software. I have the C: drive hidden through Group Policy for the kids, not the no access policy. I have been into the registry and gave Power users full control to the software. I have been on the phone with HP, and they tell me that they have to be able to see the C: drive in order to be able to scan. I find that hard to believe. Any thoughts?

Requires Free Membership to View

They may be right. The C: drive may be where the TWAIN and TWAIN32 support files are located. These are usually installed in an appropriately-named subdirectory under the Windows directory, and the system needs to be able to access them to run the scanner.

This was first published in April 2002

There are Comments. Add yours.

TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: