Q

How can I reset a workstation account's trust relationship with the domain?

I have a Win XP Pro laptop that replaced a NT 4.0 desktop on a NT 4.0 server domain. I entered all pertinent info: user ID, domain name, password exactly as from desktop. Server denies access. Error in server's event log reads: event ID=5723, User N/A, Source=NETLOGON, Type=ERROR, Computer=HOMEBASE Category=NONE. The explanation reads "The session setup from the computer DELLD505 failed because there is no trust account in the security...

database for this computer. The name of the account referenced in the security database is DELLD505$."

The $ symbol is illegal in naming the computer, so that's out, and I had already tried naming the new unit with the old unit's name. I might add that I started this unit while not attached to the LAN to load some applications and get a head start on setup at the office. Any information as to what happened and/or how to fix it would be greatly appreciated.
You can use the netdom utility to reset the workstation account's trust relationship with the domain: http://support.microsoft.com/default.aspx?scid=kb;EN-US;150518. Alternatively, try deleting the workstation account, waiting the 15 minutes or so that it takes for the PDC/BDC replication to fully propogate, and then re-add the machine to your NT4 domain.

This was first published in August 2004

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