Q

How do I know if clients downloaded SUS updates?

I recently installed SUS in a test environment with one workstation looking at it for updates. I approved all of

the updates on the server. I have the Windows 2000 Professional workstation and a Windows 2000 server. The 2000 server is NOT running AD. I know for a fact that there are updates that have been downloaded to the new SUS server that the workstation needs. For some reason, this text is all that appears when the client looks at the server:

2003-08-27 11:07:05 15:07:05 Success IUCTL Starting
2003-08-27 11:07:17 15:07:17 Success IUCTL Downloaded iuident.cab from http://iceman/ to C:Program FilesWindowsUpdateV4
2003-08-27 11:07:17 15:07:17 Success IUENGINE Starting
2003-08-27 11:07:17 15:07:17 Success IUENGINE Determining machine configuration
2003-08-27 11:07:18 15:07:18 Success IUENGINE Querying software update catalog from http://iceman/autoupdate/getmanifest.asp
2003-08-27 11:07:18 15:07:18 Success IUENGINE Determining machine configuration
2003-08-27 11:07:19 15:07:19 Success IUENGINE Querying software update catalog from http://iceman/autoupdate/getmanifest.asp
2003-08-27 11:07:19 15:07:19 Success IUENGINE Determining machine configuration
2003-08-27 11:07:19 15:07:19 Success IUENGINE Querying software update catalog from http://iceman/autoupdate/getmanifest.asp
2003-08-27 11:07:20 15:07:20 Success IUENGINE Shutting down
2003-08-27 11:07:20 15:07:20 Success IUCTL Shutting down

I don't see anything here that says the client has downloaded any updates. Do you know if it is? And if not, what could be causing the client not to download the updates? The client's local group policy has been configured to download them, so that is not the problem. Again, thank you for your help in advance.
It doesn't look like the clients are getting the updates. Here's a couple of great resources to help you troubleshoot.

Check out SUSServer.com's server troubleshooting page, its auto update client error page and auto update client download troubleshooting page.

This was first published in September 2003

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