How do I completely remove AOL IM from my users' computers?
I run NT 4.0 workstations and have uninstalled IM under the administrator account. I have even have traced some registry keys to remove IM's presence, but every time the user logs in there is an error stating the OS cannot find C:Program... which is the IM program. How do I completely remove every reference from the users' side?
Make sure that you have removed all references to the AIM executable in question from the:
systemrootprofilesusernameStart MenuProgramsStartup directory for each and every user profile.
Make sure you do the same for:
All Users and Default User.
In the registry, check:
HKLMSoftwareMicrosoftWindowsCurrentVersionRun, as well as RunOnce and RunOnceEx.
If you have any legacy 16-bit programs installed on your workstations that may have installed their own .ini files, you can also run a FindFiles for "*.ini" containing a reference to the .exe in question. You can do the same running a FindFiles for "*.*" containing that reference, but you will find many more files, most of which will not be relevant to your search.
Dig Deeper on Enterprise Infrastructure Management
Related Q&A from Laura E. Hunter
Active Directory expert Laura E. Hunter offers some advice for changing the IP addresses of domain controllers.continue reading
An admin needs to grant user access rights for those needing to traverse directory trees. Our server management expert explains how to use Group ...continue reading
An admin has two domains and two Active Directories. He wants to know how to join the Active Directories so that internal staff can access both, but ...continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.