Q

I can dial out as "admin" so why can't I dial out when I log in as "user"?

I am on a LAN that uses Novell. I just bought a Win2000 machine. I set up Internet access as "administrator." I logged in and everything worked fine. The problem is that when I log in as "user", I cannot connect to the modem. Can you help?
When you created your dial-up connection, did you specify in the properties to give everyone access to the new connection, or just yourself? Does the connection appear in the Networking and Dial-up Connections window when you log on as User? If it does not appear, re-create the connection and specify it for everyone. If the icon appears and you double-click but you get an error, let me know what the error is. An average user should be able to connect via a dial-up line created by an administrator.
This was first published in September 2001

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