Printers added by domain group members cannot be seen by other users
We are having problems regarding network printers and Windows 2000. We have a
domain group that is inserted in the local administrator group of our Windows 2000 Professional
machines through group policy objects (GPOs).
If a member of this group adds a new network printer, other domain users that log on to this
machine cannot see this printer at all -- neither in the printers screen, nor in any printer
selection list in any desktop software (like Microsoft Word, for instance). But if the local
administrator account adds this printer, everyone can see it. What may be wrong? Is there any
registry key or profile information that I can set properly?
Perform a domain synchronization and force a machine refresh on each client using the "secedit
//refreshpolicy machine_policy //enforce" command. Also be sure that the "make this printer
available to all users" option is checked. Make sure the security settings on the printer allow
other users to access it. Also, make sure none of the printer-specific controls in the GPO
(especially in the Security Options, User Rights and Administrative Templates sections) are
incorrectly configured for your environment.
This was first published in February 2003