I wish I had good news for you, but it looks pretty bleak. If the user had all his or her documents in My Documents,...
they would have been trashed by the new profile.
The good news is that the new profile would not have contained any of the user's personal files, so you should be able to recovery the deleted files. Try Undelete v2 from Executive Software, www.executivesoftware.com. Or send the drive out to a professional data retrieval service.
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