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ScanDisk keeps restarting

No matter what I do, I cannot defrag. Every time I try, ScanDisk keeps restarting. Can you help?

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Sounds like a hard disk problem. Maybe some clusters are defective -- which is very likely, if ScanDisk keeps restarting. If you have a second hard disk, try to defrag it. If this works, your defragger is okay. Otherwise, there should be an error message to point you to the source of the problem.

This was first published in December 2002

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