Q

Sync offline files/folders in Win Server 2003, XP Pro LAN

An admin is having trouble syncing offline files in Windows Server 2003 and his XP Pro client LAN. He cannot select laptop users who need to sync offline files/folders.

I'm having trouble syncing offline files in Windows Server 2003 and XP Pro client LAN. I have many laptop users who need to sync offline files/folders, but I can't select them. XP Pro is forcing the My Documents folder as a whole and all the files are marked. When I right-click them to deselect the ones I don't want synced, "Make Available Offline" is grayed out. I need to select only individual files/folders and I also want to direct the sync local folder to be the users' D: or E: partitions. Can you please help?
First, make sure that Offline Files are enabled, as they are not enabled by default. This is done through My Computer>Tools>Folder Options>Offline Files. Also, note that Windows XP does not allow you to make a redirected My Documents folder available offline, but Microsoft's online Windows XP Professional Resource Kit offers hints about managing files and folders, including how to deal with making certain directories available through Offline Files, which cannot normally be made available by default.
This was first published in March 2006

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