I then attempted to run sysprep in the deployment tools folder, but I got the following error message: "There is
an incompatibility between this tool and the current operating system; unable to continue." I tried the server where I work and I got the same message on that server.
I thought downloading the recent version (sysprep 1.1) from the Microsoft site would solve the problem, but it didn't. I downloaded Service Pack 3 and tried to install that, but there was an error as the server has not got an Internet connection.
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