Hi. My PC runs Windows 2000 Professional with NTFS and Service Pack 2. I have a USB scanner (MUSTEK 1200 plus). The scanner only works correctly if I login as administrator. If I login as a normal user (user or power user), the system says the scanner is not connected. It's the same situation for the CD-burner and some software -- Babylon translator, DirectX, and Steinberg Magnet plugin only work only in administrator. Can you help me? Thanks.
This could be caused by several issues:
- You may have installed the software/drivers while logged on as administrator and indicated that they only be present for the current user, thus no other users could access them.
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- Your system may be configured to prevent driver installation by all but the administrator, and/or the drivers for the USB device are not-properly signed and are being restricted when the OS attempts to install them.
I would contact the scanner manufacturer for their recommendations on a repair.