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Upgraded to Win2000 and Office 2000 and now Word docs cannot be opened

Dear Mr. Hinsberg:

HELP! We upgraded to Win2000 and Office 2000, and suddenly MS Word files that are clearly "there," cannot be opened. We get the message: "The document name or path is not valid." These are plain old Word docs (no HTML, international characters, etc.) Please help!

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Let's take care of the basics first...did we run a CHKDSK on the system? Did we verify permissions on the files and folders to make sure we have access?

This was first published in March 2002

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