What should a highly educated (I have a MEd in Kinesiology) PC Technician focus on as far as certifications to...
By submitting your email address, you agree to receive emails regarding relevant topic offers from TechTarget and its partners. You can withdraw your consent at any time. Contact TechTarget at 275 Grove Street, Newton, MA.
move my new career forward in this tight job market? I don't want to waste a minute or a dime that I don't have to. Great question. If you're already working as a PC technician, don't quit your job until you find a new one. You'll have to decide whether you want to advance within a help desk/support role or whether you want to switch into a regular IT role as a system or network administrator. If you decide to go the former course (help desk/support), I suggest looking into the Microsoft Certified Help Desk Technician certification, as well as offerings from the STI Knowledge folks like the Certified Help Desk Professional (CHDP; www.helpdesk2000.org) or offerings from the Service and Support Professionals Association (SSPA), like the Certified Support Professional (CSP) credential. For a complete list of such offerings, visit www.gocertify.com/certification/ then select "HelpDesk" from the "Find By Technology Area" pull-down menu.
If you decide to go the system/network analyst course, you'll need to decide whether you want to work with Windows, Linux, Unix and so forth, then either investigate relevant offerings or stick to network infrastructure and go after Cisco or telecom certification instead.
I imagine I've probably raised as many questions as I've answered, so please e-mail me at email@example.com if you'd like to get some dialog going on this subject.
Dig Deeper on IT Career Development and Training
Related Q&A from Ed Tittel
A network engineer job description will vary. Primarily, it depends on whether the job focuses on engineering a new network or on running a network ...continue reading
System administrator responsibilities are, fundamentally, about the care and feeding of systems but cover a broad range of possibilities when looking...continue reading
Get the inside scoop on a network manager's job description, workload and responsibilities which keep an organization's network infrastructure ...continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.