Q

Why are file extensions changing to .err?

I was hoping you could help with a very unique problem. I am working with Windows 2000 server utilizing a user directory for each user that resides on the Win2k server. All of the user directories are working flawlessly with the exception of one user. When she moves, copies or saves files into the root directory on her user share, the file extensions are automatically changed to .err. Ever come across this problem?
That's a new one to me. Try creating a copy of her user account and create a new home directory for the copy. Test to see if the problem still occurs with the copied account. If so, the registry sections used to maintain her user account have become damaged. You'll have to delete and recreate her account. If not, move her over to the copied account and delete the original one.
This was first published in June 2003
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