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Why can't I get my laptop to go on Standby?

I have a 8HKA motherboard with AMD 1.4 Ghz TB running Win 2000 SP2. I want to be able to put my computer on standby, but I'm not given the option in the shutdown list or in control panel. The motherboard supports ACPI on STR3 & S1. I've been through every thinkable combination of settings but Windows still does not give me the option of standby. Ideally I would like to use the supend to RAM feature. I've got 384MB DDR RAM. (Also the Hibernate feature is available in the list but, when selecting it, the system just returns to windows and does nothing.) Thanks in advance.

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You may want to take a look at Microsoft Knowledgebase article Q259623, which talks about the Standby feature. The article states that the features is blocked if there is no battery in the machine. As for the lack of Hibernate, that might be indicative of an ACPI compatibility problem. Was this a fresh install of W2K? There's a little-known glitch in W2K that might be causing you frustration. You've been changing hardware settings, right? You might have actually stumbled onto the right combination to enable hibernation on your MOBO, but the OS isn't see them. It turns out that the APM and ACPI settings in HAL are hardwired during setup. I've seen this on many laptops. Try reinstalling with your new hardware settings and see what happens.

This was first published in November 2001

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