Why did my Windows 2003 Server hang during my online check for critical updates?
Why did my Windows 2003 server hang during my Windows online update for
critical updates? I could do nothing to restart it normally. After a forced restart, my Active
Directory does not function, as there are now domain settings that are lost. Please tell me my
system backup will restore my settings. I am a humble IT teacher trying to manage a "user-friendly"
network. Any suggestions to prevent future problems like this would be appreciated. I did make sure
there were no open sessions, etc., and all applications were closed. I did the update to avoid
possible attacks and down time -- how ironic!
Yikes. I've had similar problems in the past. Your only true solution is to have a full backup
on hand from which to restore your system. If you have such a backup, as you seem to indicate, that
is your best option. If that fails, you may need to perform an in-place upgrade install to repair
the OS. Possibly perform a DCPromo downgrade then upgrade back to a domain controller then
re-configure your settings. Yes, very ugly and you'll have to manually reconfigure
In the future, always backup immediately before deploying new updates. Second, download the updates
manually to a local drive before launching the install process. It is possible the freeze and
failure occurred because of network latency issues with downloading the patch.
This was first published in March 2004