Q

Why does Explorer crash so frequently?

An administrator wonders why Explorer crashes so frequently on his computer.

Sometimes when I use Explorer to look for files on my computer and I have a file open, the screen refreshes, then closes Explorer. Why does this happen? It's got me stumped and it happens on other computers I own.
It sounds like Explorer might be crashing spuriously due to a bad interaction with another program.

Third-party applications can install extensions into Explorer, and sometimes those extensions are badly debugged...

and can cause Explorer to bomb at unexpected moments. For instance, Adobe Photoshop 7.0 installed an extension to allow Photoshop file thumbnails to show up in Explorer, but on my system, it sometimes caused Explorer to crashe. So I unregistered it.

If you want to see all of the available shell extensions that are currently installed, I highly recommend a freeware tool called ShellExView. Run it and you'll see everything that has installed some kind of hook into Explorer. If you see something that doesn't look right, or that was placed there by a program that was uninstalled or is now damaged, you'll be able to take care of the problem.

This was first published in December 2006

Dig Deeper on Microsoft Active Directory Design and Administration

PRO+

Content

Find more PRO+ content and other member only offers, here.

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

0 comments

Oldest 

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to:

-ADS BY GOOGLE

SearchServerVirtualization

SearchCloudComputing

SearchExchange

SearchSQLServer

SearchWinIT

SearchEnterpriseDesktop

SearchVirtualDesktop

  • VDI assessment guide

    Wait! Don't implement VDI technology until you know your goals and needs. A VDI assessment should consider the benefits of a VDI ...

  • Guide to calculating ROI from VDI

    Calculating ROI from VDI requires a solid VDI cost analysis. Consider ROI calculation models, storage costs and more to determine...

  • Keep the cost of VDI storage under control

    Layering, persona management tools and flash arrays help keep virtual desktop users happy and VDI storage costs down.

Close