Q

Win2k Pro laptop will not shutdown properly

I've migrated from NT 4.0 client to Windows 2000 Professional on my laptop, and now it will not shut down properly. I get the OS shutting down and it saves the settings, but it will not power down. I've rebuilt this laptop twice recently, and each time it reaches a state whereby it won't shut down properly. I'm frankly tired of rebuilding it. Is there any way I can preserve my network configuration and installed applications and "refresh" the OS "stuff" without having to reinstall all of the applications?

P.S. It appears that maybe the DirectX might be partially responsible, but there is no way to uninstall once this

is installed. I tried the installation both before and after the SP2 installation, but to no avail. This also profoundly affects the ability for the laptop to hibernate (as in, it won't!). Thanks in advance.

Check the vendor site for a system BIOS Update for your laptop. BIOS problems are the number one cause for this type of problem.
This was first published in January 2002

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