Q

Windows 2000 Professional cannot load the user's profile

Whenever I boot my Windows 2000 Professional notebook, I get the following error (from the Event Viewer):

Source: Userenv
Event ID: 1000
Description:
Windows cannot load the user's profile but has logged you on with the default profile for the system.

DETAIL -- Incorrect function.

I can find lots of information on OTHER Event ID 1000 issues, but nothing appears relevant to "Incorrect function." There also is an error (potentially related) at shutdown:

Source: Userenv
Event ID: 1000
Description:
Windows cannot unload your registry class file. If you have a roaming profile, your settings are not replicated. Contact your administrator.

DETAIL An attempt was made to reference a token that does not exist. Build number ((2195)).

We are not using roaming profiles, so I don't care about my settings being replicated to a server. Also, my user profile does not appear affected at all. I get the same profile every time, changes appear to stick, etc. I don't end up with .000, .001, etc. or extra profiles.

Any thoughts as to what could be causing this, and what I might be able to do about it? It wouldn't bother me if I were an end user, but I am about to roll out Win2k Pro to 800 PCs and want to be able to address this issue should it happen to someone else.
First, let me thank you for a very complete description of your problem. There are a lot of potential solutions. My recommendation is that you try the different solutions you find in this Google search. One of them will work. You'll also notice that you're not alone.

This was first published in November 2002
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