Ask the Expert

Windows Media Player suddenly quit playing AVI files

My Windows Media Player suddenly quit playing AVI files. I've verified that the file associations are correct but when I try to play an AVI file I still get an error that says the media format is not supported. I think it may be a registry problem but have no idea where to look.

One quick way to fix complicated WMP problems is just to reinstall WMP over itself. The player can be downloaded from http://www.microsoft.com/windows/windowsmedia/9Series/GettingStarted//home.asp -- reinstalling it will force all file extensions and associated components to be re-registered. If you want to attempt to troubleshoot the problem manually, there is a very good on-line resource for troubleshooting WMP problems: http://www.nwlink.com/~zachd/pss/pss.html, which contains a great many tips not explicitly documented by Microsoft. I have managed to solve several very thorny problems using this guide.
 

Requires Free Membership to View

This was first published in August 2004

There are Comments. Add yours.

 
TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: