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Any comprehensive Windows 2000 backup should include the following:
user files,
any application configuration information or customizations that would not be recreated by simply reinstalling the app,
IIS metabase information, CGI scripts and ISAPI .dll's,
%systemroot%*.* and
System State/Registry/Active Directory metabase, depending on the server configuration.
When in doubt, ask yourself the following: "If I lost this tomorrow, would I be able to recreate it without a viable backup?" And even if you could, ask yourself how much of a problem it would be, and how well your office would be able to function until you were able to do so.
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