Hypersoft OmniAnalyser is a powerful cross-platform tool for IT service management.
OmniAnalyser delivers a homogeneous view of IT service quality and volume across multiple applications and technologies. It provides the foundation for the decision-making process and addresses key business needs, including increased availability and performance, flexible deployment options, cost reduction, optimal resource allocation, auditable operations performance and customizable interactive reporting.
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OmniAnalyser collects raw transaction data from a variety of data sources, which enables reporting and analysis of virtually any relevant service or application.
The software uses the recently introduced Service Definition Framework to control common enterprise IT resources such as Web and network services, collaboration, applications and perimeter at both business and operational levels. OmniAnalyser was designed to give organizations a new perspective on IT as a business service. It now supports Microsoft Exchange Server 2007, Forefront Security, SharePoint Services and Office Communications Server 2007.
New features in Hypersoft OmniAnalyser 9 include the following:
A new services catalog for efficient mapping of metrics with service-level agreements. Collaboration service metrics for effective and easy management of applications that form the collaboration platform of the modern enterprise. A service metrics portal for efficient, enterprise-wide implementation of metrics on IT services and IT-based business processes.
System requirements: Windows NT, Windows 2000/2003, Windows Vista.
Pricing: Starts at about $1,500 per server.