Troubleshoot ISA Server 2000 configuration issues

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Troubleshoot ISA Server 2000 configuration issues

Lindsay Mullen, Assistant Editor

The following is the ITKnowledge Exchange Tip of the Week for Feb.21, 2005.

Question #1

"waynebk" writes:
I'm having a problem configuring our ISA Server 2000 to show user names in the weekly reports that we generate. I found the following suggestions at http://www.isaserver.org/tutorials/userinfo.html and have completed the following steps, but to no avail:
- Configure the log files to record user information
- Configure all machines on the internal network as Web Proxy and Firewall clients
- Remove all anonymous access Site and Content and/or Protocol Rules
- Disable the HTTP Redirector

The ISA Firewall client was installed on all of our approximately 40 workstations via a login script. They are configured to connect to our ISA Server via the IP address specified. The weird thing is, three or four of the users are logging correctly, but the rest show only IP addresses. I cannot for the life of me figure out what is causing this. Any help is greatly appreciated.

Responses

  • "ghigbee" writes: I had a similar problem, and the only way I found to resolve it was to remove ANY rules that involved anonymous access. Once I did that it seemed to work okay.
  • Follow-up Question

    "waynebk" writes:
    I have the following three site

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