Article

Microsoft ends mainstream support for SMS 2003

SearchWindowsServer.com Staff
A popular version of Microsoft's systems management software is sailing into the sunset.

Support for Systems Management Server (SMS) 2003 has shifted from mainstream to extended support.

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This is the "natural transition for every Microsoft product," according to the company's Support Lifecycle policy, which states that all of Microsoft's business and developer products will receive support for a minimum of 10 years.

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Under the extended support policy, the company will no longer offer no-charge incident support, warranty claims or design changes and feature requests for SMS 2003. In addition, to continue nonsecurity hotfix support, admins must purchase an extended hotfix agreement within 90 days of the end of mainstream support.

For IT admins considering upgrading from SMS 2003 to a newer version, Microsoft refreshed its list of migration resources.

"We wanted to collect as much assistance as possible in one place for our customers who may be considering a migration to our current platform," wrote Jeff Wettlaufer, Microsoft senior technical product manager.

The most recent version of the product, System Center Configuration Manager 2007, is in its fourth release, with the fifth (R3) currently in beta.


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