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  • Microsoft-Novell staff up joint lab

    The Microsoft-Novell pact gets down to business as the vendors post jobs for positions at its joint interoperability lab. 

  • Ambitious Microsoft service desk tool revealed

    More details are emerging about Microsoft's upcoming help desk product, code-named Service Desk, during a hush-hush company road show. 

  • What to look for in a CMDB

    If you are shopping for a configuration management database, make sure it has four key capabilities, Gartner says. 

  • Windows, systems management players gird for battle

    Microsoft has a good shot at grabbing business from the Big Four systems management vendors. But can it ever do more than Windows? 

  • Systems management enters new era

    Say goodbye to the old management frameworks and tedious data collection from individual management tools. New technologies are reinventing a difficult and mundane process. 

  • Vista features that may hurry your migration plans

    Much ado has been made about some of Vista's flashier features. Expert Bernie Klinder talks about the ones that really improve end users' experiences and may have them clamoring for a quicker upgrade plan from IT managers. 

  • What's on IT managers' plates in 2007

    Our recent survey asked IT managers to rank the most important aspects of their jobs. Site editor Katherine Bull studied the results and offers some insight on what you'll want to focus on in the future. 

  • Bumper crop of malware expected in 2007

    Malware attacks will strike three-quarters of enterprises this year, according to Gartner analysts. As threats abound, IT managers scramble to plug holes. 

  • Unified communications requires different approach

    A new generation of social networkers is moving into corporate ranks and changing how users collaborate, says messaging expert Tony Redmond. 

  • Microsoft's next big product push: Systems management

    From help desk to data protection, Microsoft began taking on systems management in a big way in 2006. The next wave begins in early 2007 with the release of the newest SMS.