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  • Microsoft Service Desk could be tough sell

    Even by adding a service desk to its System Center portfolio, it won't be easy for Microsoft to entice Windows shops that have already invested time and money in third-party products. 

  • Microsoft service desk partner to add option for MOM

    Asset management software maker PS'Soft will add to its Windows management inventory by releasing service desk software that is integrated with MOM. 

  • Microsoft's Virtual Server gets free MOM pack

    Microsoft hasn't offered much in terms of virtual server manageability thus far, but the company did release a free management pack that keeps tabs on computers running Virtual Server 2005. 

  • Microsoft + Open Source: Too good to be true?

    Does Microsoft want to become open source's new best friend? It may not get that cozy, but Bill Hilf, director of platform technology strategy, thinks there is a lot his company can learn from "the movement." 

  • Ballmer spins: Our software vs. their services

    Microsoft's Steve Ballmer says choose Microsoft's people-enabling software versus IBM's services and consulting. But it's not really that simple. 

  • The long-range plan for 64-bit hardware

    Expert Laura E. Hunter talks about developing a long-range plan for your major server hardware purchases and examines some factors that should influence your purchasing decisions. 

  • Microsoft furthers Windows storage portfolio with acquisition

    Microsoft has acquired a new iSCSI technology that may allow more Windows shops to explore low-end storage. 

  • No Software Assurance? No software

    Last September, Microsoft said that Vista Enterprise would be available to only those shops that have Software Assurance. The company wasn't kidding. 

  • Microsoft issues dual SMS betas

    Microsoft discussed plans for a midterm release of its desktop management software, which will come out in May. Betas for both SMS 2003 R2 and its next major update, SMS 4.0, come out this week. 

  • Experts think new critical flaws have legs

    Security experts tell administrators to 'Patch now' before the latest bugs bite.