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  • Microsoft takes steps to embed presence

    Developers have a new tool to build presence awareness into applications. What IT chooses to do with that capability is an entirely different matter. 

  • Quest shoots for cross-platform management dominance

    It's hard to find good cross-platform tools these days, but after 35 company acquisitions, Quest Software thinks it has the interoperability answer. 

  • Symantec woos IT messaging execs with integration pitch

    The firm almost synonymous with software security banks on a package of technologies for enterprise e-mail customers. But who's going to buy it? 

  • Perils and plusses of a single-vendor infrastructure

    Some businesses are standardizing on one vendor for hardware or software across their IT infrastructure, such as JetBlue's all-Windows decision. Experts discuss the merits of keeping IT simple. 

  • Microsoft sees gold in customer service

    Microsoft is restructuring its customer service and support organization. As part of the plan, Redmond gets a new source of revenue. In return, all corporate customers will have access to the more responsive support that only Microsoft's largest cust... 

  • Microsoft sees opportunity in IT hinterlands

    Remote corporate sites have long been an IT backwater. Microsoft hopes to entice companies to upgrade those locations by offering new branch-office features for Windows clients and servers. 

  • Microsoft expands reach of best practices tool

    Free software that checks the configuration and general health of Windows Server System products will be modeled on the Exchange Best Practices Analyzer. 

  • Quest Software snaps up Vintela for $56.5 million

    Quest Software this week acquired Vintela, a maker of software that lets Windows administrators manage heterogeneous platforms using Active Directory. 

  • Microsoft's portly licensing guide going on a diet

    The software company is promising a more user-friendly Product Use Rights document as part of an ongoing revamp of its licensing program. 

  • Potential common ground for Windows, Unix and Linux

    The ability to manage network directories across operating system platforms may help remove some of the barriers between competing factions within IT shops.