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  • Rising to the defrag challenge

    The revamped Windows Disk Defragmenter can pose a challenge if you need to administer many machines or need to automate the defragmenting process. There are three options to meet this challenge. 

  • Longhorn announcements barely a blip on IT radar

    IT professionals aren't paying a great deal of attention to the latest road map for the next version of Windows. But for those taking a long-term view, a Gartner analyst has a bit of Longhorn advice. 

  • XP SP2's good vibe takes a hit

    So much for the honeymoon Microsoft has gotten for Windows XP Service Pack 2. Despite its very public reputation as an application buster, the upgrade has received heaps of good press -- until now. 

  • Know-IT-all Chapter Quiz #27: Answer key

    ANSWER KEY: Know-IT-all Chapter Quiz #27
    Microsoft Windows Server 2003 Insider Solutions 

  • Windows XP Pro reference shootout

    Choosing the right technical reference for your help desk staff or desktop management personnel is crucial if you expect them to have the right answers and procedures at their fingertips. But the task is not as easy as it may appear. 

  • Know-IT-all Chapter Quiz #25: Answer key

    ANSWER KEY: Know-IT-all Chapter Quiz #25
    Hardening Windows Systems 

  • Consultant offers checklist for Microsoft license negotiations

    (Second of two parts. Click here to read part one.)

    Negotiating a software license agreement with Microsoft is a complicated process, and not one for the... 

  • XP SP2 is nearly ready, but are you ready for it?

    Judging by the widespread speculation this week about precisely when Microsoft will release Windows XP Service Pack 2, you'd think people were standing at the ready to click the "download now" button. That's just not the case. 

  • Group Policy's complexity sows fear in many

    Microsoft's desktop configuration technology is a handy tool -- in the right hands. One expert offers advice on how to get the most out of Group Policy without getting tripped up. 

  • Letters to the Editor: Is Internet Explorer in your future?

    In a recent survey of nearly 600 IT professionals, respondents were extremely divided on whether to stick with Microsoft's Internet Explorer in the wake of the Scob (Download.Ject) Internet attacks. The survey found that 39% plan...