A problem with PTRs and domain workstations

Sometimes when you install AD on a Win2k server, the DNS server doesn't create a pointer record (PTR).

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Strangely, sometimes when you install Active Directory on a Windows 2000 server, the DNS server doesn't create a pointer record (PTR). This can cause trouble if you want to join a workstation into the domain.

So, if you are trying to get a workstation to join a Windows 2000 domain that only has DNS name resolution, and you are unable to resolve the domain, but can ping the IP address, then check the following:

  1. Are the DNS servers in the NIC TCP/IP properties?
  2. Does the DNS server have an NS Zone for the fully-qualified domain name (FQDN) of the domain?
  3. Does the DNS server have a PTR record that points to the FQDN of the domain?

This was last published in March 2003

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