Fixing Word's erratic behavior in Windows
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occasionally behaves erratically when running in Windows. Often this is because the normal.dot template file is corrupted. To troubleshoot:
- Search for the file
- Save the file in a folder.
- Make sure all Word applications are closed.
- Delete the normal.dot file. (When Word is opened, it automatically creates a new normal.dot template file.)
- Check to see that it is functioning properly.
This was first published in February 2006
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