Tip

Quickbooks and Windows 2000

When doing an upgrade to Windows 2000 with Quickbooks install, you may receive an error during the check upgrade report.

WINNT32 this program has performed an illegal operation.
WINNT32 caused an invalid page fault in module KERNEL32.DLL at 0167:bff88396 Registers:
EAX=c00301a8 CS=0167 EIP=bff88396 EFLGS=00010202
EBX=02ca8808 SS=016f ESP=02c9fed0 EBP=02ca0048
ECX=00000003 DS=016f ESI=00000001 FS=21bf
EDX=bff76855 ES=016f EDI=02003cb0 GS=0000
Bytes at CS:EIP:
53 56 57 8b 75 10 8b 38 33 db 85 f6 75 2d 8d b5
Stack dump:

CAUSE
This error message can occur if Quickbooks, Powerbuilder, Cabnetware or Oracle for Windows 95 is installed on your computer.

RESOLUTION

Quickbooks

To resolve this issue, locate the Qbconv32.dll file and rename it to Qbconv32.dl_. If you find multiple copies of this file on the computer, rename each copy.

Powerbuilder
To resolve this issue, locate the following files and rename them to a .dl_ extension. If you find multiple copies of these files on the computer, rename each copy:
Pbctl050.dll
Pbstr60.dll
Pbudo050.dll
Pbfrm050.dll
Pbdse050.dll

Cabnetware
To resolve this issue, locate the following files and rename them:
L323d.dll rename to - L323d.dl_
L32cutes.dll rename to - L32cutes.dl_
L32cutl.dll rename to - L32cutl.dl_
L32cwv.dll rename to - L32cwv.dl_

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L32dlg2.dll rename to - L32dlg2.dl_
L32estmt.dll rename to - L32estmt.dl_
L32lay.dll rename to - L32lay.dl_
L32mxs.dll rename to - L32mxs.dl_

Oracle for Windows 95
To resolve this issue, locate the following files in the orawin95 folder (by default) and rename them:
NPL80.dll rename to - NPL80.dl_
NR80.dll rename to - NR80.dl_
NT80.dll rename to - NT80.dl_

If you find multiple copies of a file on the computer, rename each copy.


This was first published in July 2001

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