You know that instituting asset management for Windows is a good idea. But how do you get started? Allan Andersen, division vice president for Computer Associates in Islandia, N.Y., offered some considerations:
- People tend to try to throw a lot of technology at the asset-management problem. But it's not a technical problem. Asset management is a business-process problem.
- A discovery tool is great, but it will go only so far. You have to put it into a process and start managing the assets you have, or you're not going to do a lot of good.
- The more automation that you can build in to your asset-management system, the lower your support costs will be.
- When you wonder where you will start with asset management, take a look at that problem area that is the worst pain you have and start there.
- windows asset management doesn't get better with time. The issue grows the longer you wait to address it.
- If you're going to do real asset management, you need management buy-in to make it work.
- You have to establish a team that is responsible for your asset management. Otherwise, when things heat up, you'll be reacting to crises again, and your asset management will suffer.
- Think strategically, but act tactically, by starting with the things that can be done now and then move on to more difficult things.
- Make sure that your asset management takes business processes into account.
- If your IT department has no idea how to use processes, it will be a rough ride.
- Keep track of the money you save through asset management and then use that money to further your system.
About the author: David Gabel is executive technology editor for TechTarget.
This was first published in July 2002