Dear David Sengupta: How do I ensure that a copy of an email is kept on my Exchange Server? I'm using Microsoft Outlook 2007 at work and when I connect to email, it downloads all the messages to my desktop computer.
However, when I'm at home, I can only access the work email on my Web browser using the OWA address. This displays my latest email, but the remainder is on the desktop hard drive. How can I set up my account to ensure that both new and old email copies are available on the server?
It sounds like you are using POP to connect to your mailbox. There are two options to keep a copy on the server. You can check off the
keep a copy of the message on the server
in your POP in order to solve your problem. Also, you could connect to the server using MAPI instead. If you set MAPI to
use Exchange cached mode
then you'll have a copy locally (offline) along with a copy saved on the Exchange server.
Do you have comments on this Ask the Expert Q&A? Let us know.
Dig Deeper on Outlook management
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.