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Can I prevent users from deleting voice messages from a UM folder?

An Exchange Server administrator seeks advice on how to prevent users from deleting the unified messaging folder, which stores their voice messages.

Our Microsoft Exchange unified messaging (UM) system creates a folder for each user to store voice messages. Voice messages are saved to the UM folder by a server rule. Unfortunately, some users are deleting the UM folder by mistake. Is there a way to lock down the unified messaging folder so that it can't be deleted or moved?
Where are these folders created? Are they located in an Exchange Server mailbox, a public folder, or the file system on the Unified Messaging server? You seem to be using an antiquated approach.

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This was last published in August 2008

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