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Can we make copied mail remain marked as unread?

Learn how to keep mail marked as unread on your Exchange Server after it's been accessed by a POP3 client.

When my POP3 users hit our Exchange 2003 box to copy mail (it's left on the server), it shows it as being read. Is there any way to turn off that feature? We would like for the mail left on the server to stay marked as unread like it did when we were on GroupWise.
VIEW MEMBER FEEDBACK TO THIS ASK THE EXPERT Q&A.

I believe this may be a client-side option that some POP3 clients support. There's nothing in Exchange per se that enables this. I'd look at whatever client you're using against Exchange to see if it supports that functionality. I am pretty sure you can't do this from the Exchange server side of things.


MEMBER FEEDBACK TO THIS ASK THE EXPERT Q&A:

I believe this is an Exchange bug that goes back to Exchange Server 2000: XCON: Messages are marked as read after you download headers."

I do not know if there is a fix for Exchange 2003, but I don't think this has anything to do with the client-side. The POP client can't set read marks (not in the POP protocol definition).
—Steve H.


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Related information from SearchExchange.com:

  • Tip: A primer on messaging standards: SMTP, POP and IMAP
  • FAQ: Exchange Server and POP3
  • Reference Center: POP3 tips and resources
  • Reference Center: Exchange Server 2003 tips and resources
  • This was last published in April 2006

    Dig Deeper on Legacy Exchange Server versions

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