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Can't write email or reply to message in OWA

Avoid email issues in OWA on Exchange Server 2003 by applying these updates.

When I go to write a new message or reply to a received email in Outlook Web Access, the body of the message is not active and won't let me write anything. How can I adjust this so that I'm able to write an email?
From your description this appears to be a known problem with Exchange Server 2003. To fix this, you need to install an update on each of your Exchange Server 2003 computers.

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