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Display names truncate in Exchange 2003 Global Address List

Find out why display names in the Global Address List (GAL) are truncating in an Exchange Server 2003 Service Pack 1 environment.

Display names in the Global Address List (GAL) are truncated to 64 characters or fewer in Exchange 2003. We are using long display names for specific contacts inside our organization (80 - 100 characters). We don't have any problems using these names in the address book, but if we select the name from the GAL, the system uses only the first 64 characters.

In addition, when we look at the properties of the contact (under General tab -> Display field), the name is truncated to 64 or fewer characters. We are using Windows Server 2003 and Exchange 2003 Service Pack 1.

You are limited to 64 characters in the GAL. Please see the Microsoft article " How to create an address list in Exchange Server" for evidence of this rule.

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Related information from SearchExchange.com:

  • Expert Advice: New account in AD not showing up in Exchange GAL
  • Tip: Updating Exchange Server Global Address Lists
  • 15 tips in 15 minutes: Managing Exchange recipients and distribution lists
  • Reference Center: Microsoft Exchange Global Address List resources
  • This was last published in August 2007

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