Problem solve Get help with specific problems with your technologies, process and projects.

E-mailing directly to a public folder

We are running Exchange 2003 and have defined public folders. I would like to be able to e-mail something directly into a public folder. Is there a way to accomplish this?
Yes, this has been a feature of Exchange public folders for some time. In fact, in Exchange 2000 and later, when running in a Mixed Mode Exchange organization, all public folders are mail-enabled by default.

To create a mail-enabled public folder:

1. Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.
2. In the console tree, double-click Folders, and then locate the folder that you want to configure.
3. Right-click the folder, point to All Tasks, and then click Mail Enable.

Note, though, that there are some issues with Exchange 2000 and Exchange 2003 mail-enabled public folders. Namely, by default, messages sent by SMTP to one of these folders use a message class of IPM.Post (e.g., a post message in a public folder) as opposed to a message class of IPM.Note (the class used for mail messages).

With the IPM.Post class, you cannot directly reply to or forward to the sender or see carbon copy recipients. To learn more about this issue, see the following Microsoft Knowledge Base articles: 292484, 817809 and 830961.

Dig Deeper on Exchange Server setup and troubleshooting

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.