- Under the General tab -> Properties in the log file directory field, the following message appears: "An error occurred during a call to Windows Management Instrumentation ID no: 8004100e Exchange System Manager." The "Change" button is grayed out as well.
- When you click on the Directory Access tab you get a pop-up stating: "Information about Directory Services could not be entirely obtained. Check to see that the Microsoft Exchange Management service is running on the Exchange 2000 or Exchange 2003 server."
The Exchange 2003 server has been restarted numerous times and all services are running as expected.
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