Here is some more background…
We are using R5 client and soon to be upgrading to R6. Our servers have already been upgraded. When I said an attorney leaves the firm, I meant that he leaves for good. When he leaves, he would like to take all his e-mails with him and his address book. I have found this to be a headache unless you buy some sort of third-party software. We do not do it enough to purchase the expensive software. I also mentioned that when there is an electronic discovery and we have to produce e-mails to the court, we cannot just send an NSF file over. Since Outlook and Outlook Express are so common, we could provide a PST file that anyone would be able to open.
At the present time, I have to print all e-mails and views to PDF and submit them that way. I have tried to use the Microsoft Outlook 2002 Connector in order to connect to the Domino server and view e-mail. I can do this, but when I try to create a backup to a PST file, it hangs up and never finishes. I am using a database called "Personal NAB Import/Export" to export address books. This works really well, but I am not sure how well it will work in R6.
Thanks in advance for your comments.
Use IMAP to download mail information to a PST.
- Prepare the user's mail for IMAP access by typing the following at the server's console:
load convert -e mail\mailfile.nsfWhere
mail\mailfile.nsfis the path and filename of the database you wish to convert.
- Make sure the user has an Internet password specified in their person document. You might want to check this by accessing their mail through a Web browser first.
- Load the IMAP task on the server holding the user's mail ("Load IMAP")
- On Outlook create an IMAP account with your user's and server's details.
- Once the account is set up, you should be asked to retrieve IMAP folders.
- Select "All of the available folders" in the list and choose [Go To].
- Once all of the folders are in the synchronization list, select them all and choose "Settings --> All Messages."
- Synchronize the account.
I wouldn't want to do it too frequently, but if it's only going to be once in a while, it can be one of the easiest options.