Problem solve Get help with specific problems with your technologies, process and projects.

Global Address Book using POP3

I have Exchange 5.5 and we have set up POP3 and IMAP accounts across our network. How can I get the Global Address Book to my users using a POP3 account?
Use the Microsoft Exchange 5.5 Administrator program and the Directory Export command to export the Global Address List. From there, use Outlook's Import/Export option to import the .csv file into Outlook.

You will need to keep the contents refreshed for your users and explain to them the import process. For more information, see KB article 149447, How to Perform a Directory Export of the GAL, and KB article 155414, Bulk Import/Export FAQ.

Do you have comments on this Ask the Expert question and response? Let us know.

Dig Deeper on Outlook management