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How to mail-enable an Exchange public folder

SearchExchange.com expert Bharat Suneja explains how to mail-enable an Exchange 2003 public folder so users can send e-mail messages to it for others to review.

I would like to create a public folder in Exchange 2003 in order to post items for review. The user should be able to create an e-mail message with the appropriate attachments, and send it to the public folder. What is the best way to accomplish this task?

If you want to be able to receive e-mail in an Exchange public folder, you must mail-enable it. This is done through Exchange System Manager. Mail-enabling a public folder creates SMTP and X.400 e-mail addresses for it. You can view and add e-mail addresses in the E-mail Addresses tab of the public folder's properties.

To mail-enable a public folder in Exchange System Manager:

  1. Right click on the public-folder.
  2. Select All Tasks -> Mail Enable.
  3. After a few minutes, during which Recipient Update Service (RUS) generates the e-mail addresses, you can open the properties page of the public folder to view the E-Mail Addresses tab.

If your Microsoft Exchange organization is in mixed mode, new public folders are mail-enabled by default.

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