Manage

How to verify Exchange Server email forwarding

Find out how to verify Exchange Server email forwarding to both internal and external email accounts.

Bradley Dinerman, National Information Security Group

Published: 06 Jun 2008

I set up a forward on Exchange Server per the article " Forwarding email from Exchange Server to an external email address." However, this only works for internal email and does not forward external email -- even though I have Exchange set up to allow external forwards as well. Any idea what could be causing this?

Forwarding both internal and external email should not be a problem. Verify that you have selected "Allow Automatic Forward" from within the Advanced tab of the Internet Message Formats node of the Exchange Management Console. Also, verify that the account to which you are sending messages does not have any delivery restrictions on it; you can locate that setting on the Exchange General tab of the given user's account in Active Directory Users and Computers (ADUC).

Step 2 of 2:

You forgot to provide an Email Address.

This email address doesn’t appear to be valid.

This email address is already registered. Please log in.

You have exceeded the maximum character limit.

Please provide a Corporate Email Address.
- I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.
Please check the box if you want to proceed.
- I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.
Please check the box if you want to proceed.

Do you have comments on this Ask the Expert Q&A? Let us know.

Dig Deeper on Exchange Server setup and troubleshooting

Related Q&A from Bradley Dinerman

Sending poll questions through Exchange to non-Outlook users

Learn if you can send out polling questions through Exchange Server to recipients who don't use Microsoft Outlook. Continue Reading

Restrict access to Outlook Web Access via Exchange System Manager

Learn how to configure Exchange System Manager (ESM) to restrict certain users from accessing Outlook Web Access (OWA), without limiting users' LAN ... Continue Reading

Revised Outlook out-of-office (OOF) messages don't update in OWA

If Microsoft Outlook and Outlook Web Access (OWA) display different out-of-office (OOF) messages, Cached Exchange Mode may be to blame. Continue Reading

email virus

Law firm speeds search and saves TB with Mimecast email archive

email security gateway

email governance