We are trying to determine how frequently Outlook Web Access (OWA) is accessed. We would also like to verify how many users have logged in, their user ID, mailbox name, access start time and access end time. Is there a tool that will provide this information? We are using Exchange 2000 on a Windows Server 2003 domain.
Although there are a large number of requests for such a feature, there are surprisingly few, if any, solutions to do what you need in an "out of the box" manner. However, if you don't mind getting down and dirty with log files, then you can analyze the Internet Information Services (IIS) log files for any entries relating to OWA access.
You can also use a utility such as Log Parser 2.2 to do the log mining for you. Check out the MSExchange.org article "Using the Log Parser utility to analyze Exchange/IIS logs" for details on how to use the Log Parser tool.
Do you have comments on this Ask the Expert Q&A? Let us know.
Related information on monitoring Outlook Web Access and IIS logs:
Dig Deeper on Exchange Server setup and troubleshooting
Related Q&A from Bradley Dinerman
Find out how you can avoid DNS issues related to a Exchange 2003 server only collecting email from specific POP3 domains. Continue Reading
Are you having trouble with duplicate appointments in your Microsoft Outlook 2003 calendar? Learn what may cause this to happen. Continue Reading
Learn the best way to configure the default recipient policy in an Exchange 2003 test environment. Continue Reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.